Monday, May 31, 2010

GARRETT MEDIA RELEASE: Artist's Royalty Scheme due to start 9th June

---------- Forwarded message ----------
From: The Hon Peter Garrett AM MP - arts media releases <artspublic@erin.gov.au>
Date: 31 May 2010 10:43
Subject: GARRETT MEDIA RELEASE: [SEC=UNCLASSIFIED]
To: artsjournos@erin.gov.au, artspublic@erin.gov.au



RESALE ROYALTY SCHEME ON TRACK FOR JUNE 9 COMMENCEMENT

Arts Minister Peter Garrett today said preparations for the introduction of Australia’s first ever resale royalty scheme for visual artists on June 9 are well on track.

The Resale Royalty Right for Visual Artists Act 2009 establishes the right for visual artists to receive five per cent of the sale price when works are resold through the art market for $1000 or more. The right applies to living artists and for a period of 70 years after an artist’s death.

“The introduction of the scheme is a great result for artists and their estates – who will for the first time share in the profits made from the resale of their work,” Mr Garrett said.

“Copyright Agency Limited (CAL), the Government-appointed collecting society for five years, brings two decades of experience in copyright management to setting up the resale royalty scheme.

“CAL has already been in contact with over 500 galleries and Indigenous art centres and is running information sessions in every state and territory to ensure that arts professionals understand their obligations under the scheme.”

The Resale Royalty Act requires art market professionals to report to CAL on art sales, so that CAL can determine when a resale is payable.

“CAL is working with the sector to develop a reporting process that provides enough information for CAL to meet its obligations, while minimising the burden on the market,” Mr Garrett said.

“To assist in doing this, CAL has set up an art trade advisory panel, made up of leading professionals in the art industry, to assist with establishing the scheme. This panel of representatives from the sector is guiding and advising CAL on specific issues for the arts sector.”

Members of the panel are Brian Johns (CAL director), Ben Clark (Sotheby’s), Beverly Knight (Alcaston Galleries), Philip Bacon (Philip Bacon Galleries), Tom Lowenstein (Lowenstein Arts Management) and John Oster (Desart).

“I would encourage any gallery uncertain about the administration of the scheme to contact CAL directly, or to download the Art Trade fact sheets at CAL’s website.

“The resale royalty scheme is an important victory for Australian artists. Since the passage of this important legislation in November last year the industry has been aware of the planned commencement of scheme and the need to adjust their systems accordingly. 

“Art dealers and galleries need to get behind this important scheme given the benefits that it will bring to the artists, who are at the heart of the art industry.”

The scheme will operate from 9 June 2010. It is prospective, applying only to resales of original works acquired after the scheme takes effect. Once the scheme starts, the resale royalty will be payable on the second transfer of ownership. More information at www.copyright.com.au.

<<MR_Resale royalty on track 310510.pdf>>

Ben Pratt
Press Secretary
Office of Peter Garrett MP
Minister for Environment Protection, Heritage and the Arts
ben.pratt@environment.gov.au
Ph. 02 6277 7640
Mob. 0419 968 734


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Wednesday, May 5, 2010

Good advice on dealing with clients, bosses etc

Can't read this?

 

The Power of the Pause
Excerpt from Chapter 7 of Selling Art 101, 2nd Edition
by Robert Regis Dvorak

One of the best listening skills is simply to pause before replying. When your client finishes saying something, rather than jumping in immediately with the first thing you can think of, take a moment (two or three seconds) and pause quietly before you answer.

The benefits of pausing

• You avoid the risk of interrupting if your client is just gathering her thoughts.
• If you don’t answer right away, your client may continue speaking and give you more information to help you meet his needs and make the sale.
• Putting some silence into a conversation compliments the person. Your client will know you are carefully considering what is being said. You are silently saying that what is being said is important to you and worthy of quiet reflection. You make the person feel more valuable, and this raises his feelings of self-esteem.
• It appears you are letting the statement or question soak into your mind.
• With some time to consider what was said, you won’t be immediately looking for something or anything to say. You will be better prepared to consider the situation and make the appropriate response.
• Pausing will show that you are an exceptional conversationalist.

Applying listening skills to art sales

There is no faster way to irritate a potential client than by talking too much and listening too little. According to the Purchasing Manager’s Association of America’s annual survey, the biggest single irritant that potential buyers experience in dealing with salespeople is, “They talk too much.”
Salespeople typically like to talk. Sometimes it is out of nervousness; sometimes it is to avoid selling. When working with a potential buyer, it is important to listen—not just listen so that you can respond. Listen carefully to find out the client’s needs and desires. What does the client really want?
A good practice is to try to answer questions and then make an inquiry. Pause. Wait for an answer. Allow the client to have a chance to think. Don’t rush the client. Don’t talk so fast that the client will have to speed up just to be able to say something.
Match the pace of your client. If your client talks slowly and deliberately, adopt the same pace. If your client talks fast, then speed up to match it. You can always add pauses if the pace becomes too fast for you. Never say more than three sentences in a row without pausing.

The most successful sales people know how to ask questions and then listen.

Count to three
When your client stops talking, pause before responding. Get into the habit of counting to three. A count-of-three pause gives you a chance to absorb what has been said. It shows the client that you are listening and that you value her words and thoughts

• It shows that what has been said is worthy of consideration.
• It helps ensure that you will not interrupt the client.
• It gives you a chance to think of the most appropriate response.

It is imperative that you say something after you pause. A pause without a reply is very rude. The silent treatment will destroy any rapport you have established. Some people use silence as a means of controlling a situation where two people are not in agreement, but it will only cause discomfort or resentment in the other person.

• Never sound sarcastic, cynical, argumentative, or in any way angry.
• Never cut a person off or try to change the subject.
• Never look uninterested or bored.
• Don’t try to sound or look “cool.”
• Be calm and sincere.

Try to respond honestly and in agreement as much as possible. Help the client see that you are there to understand and assist. Before responding with your point of view, ask at least one clarifying question. This will give the client a chance to rephrase or reevaluate her thoughts.
Tell the client in your own words what you think you heard:
“Let me see if I’ve got it right. What you are saying is…”
Or, you might say:
“If I understand you correctly…” and then repeat or rephrase what you think the client said.
Both of these responses demonstrate that you have been attentive. They show that you are making an effort to understand, and that you are genuinely interested in the client’s thoughts and feelings. Look directly and gently at the client while he is talking. Don’t stare. Smile. Be receptive and polite.
By becoming a good listener, you become good company. People will want to be around you. Clients will feel welcome and relaxed when they are with you. Remember that listening to a person builds trust and affection between the two of you. The more you practice listening skills, the more your client will appreciate your opinions and consider your recommendations.
As you practice these skills, you will gain self-discipline and confidence when you communicate with your clients. It is said that our minds can process 500 to 600 words a minute but we can only speak about 150 words a minute. It takes real effort to stay focused on what a person is saying. If you are not disciplined in conversation, your mind will wander in a hundred different directions. Ask for clarification. Your client will respect you for it.

Stay focused and listen carefully to what your client has to say.


Exercise
Pair up with a friend and carry on a conversation about art. Pause for a few seconds before you respond to each question or statement. Do this until it feels natural. Practice pausing in your conversations during the next few days until you get used to it. It may feel strange at first, especially if you are a person who is used to talking fast and has a proclivity to be impatient. If I just described you, this is the very kind of practice you need. Try it, and watch your relationships improve.

Read more about this and ArtNetwork's other books online

 

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Posted via email from Jeremy's posterous